Valued Care Solutions has new and improved quality assurance and governance services available for all providers of care and supports across the Social Care market in 2017.
Following an in-depth look into the Care Quality Commission’s (CQC) ambitious vision ‘Shaping the future: CQC’s strategy for 2016 to 2021’, and understanding through experience the position of many providers of Social Care, I have set about developing a quality assurance programme and governance system. This programme and system is developed in order for you as a provider in the Social Care market to accurately and positively record, document and highlight quality within the services you provide, in a way that can integrate into your annual business planning, and be given straight to a regulating professional when needed.
Within ‘Priority 3 Promote a single shared view of quality’ the CQC have indicated that they will be looking for providers of service to develop their own quality assurance systems in order to show their quality in compliance with the regulation standards:
“We will encourage providers to develop their own quality assurance based on the five key questions and to share this with us as part of an ongoing conversation about quality”
This is where VCS can support you and your organisation. Whether you are a residential or nursing home, community or domiciliary service, day service, ambulance service or any type of CQC registered provider, I have several different ranges of quality assurance systems and guidance available. These include, but are not limited to:
Monthly Visits – A visit made to site to meet with management and assess whether the service meets each of CQC’s 13 ‘Fundamental Standards’ of quality within the regulations. One standard looked at each month.
Quarter or Half Yearly Visits – A site visit every 3 or 6 months to complete a comprehensive audit of overall delivery of service, shaped by the ‘Five Key Questions’
Annual Visit – A site visit once a year to complete a whole home audit similar to a mock inspection to ensure that quality assurance systems and practices in place are compliant with regulation standards.
What I can offer to you and your organisation is a personally tailored quality assurance programme that will complement your existing internal systems whilst ensuring continuous improvement to meet regulation compliance at all times.
Please feel free to get in touch for a no obligation meet-up or chat about your organisation’s requirements.
I look forward to hearing from you soon,
Stephen Briscoe ACMI
Contact – Details via website